Scope: Executive level, motivational, high level business strategy
Recommended outline:
- Digital Readiness
- Strategic Assessment
- Growth Barriers
- Transform Purpose: Digital Vision
- Transform Passion: Digital Mission
- Transform Productivity: Digital Scalability
- Digital People & Leadership
- Digital Success Factors
- Digital Strategy Map
- Digital Transformation Roadmap
Recommended duration: 3-5 days
Recommended audience: CxO, Strategy Office, Line of Business Managers, Management Consultants, Strategy Planners and PMO
Recommended option: Digital Transformation Strategic Plan (template with milestones and deliverables) customized for your roadmap by our PMI certified project manager
Scope: Functional, cross-functional and business intelligence
Recommended outline:
- Digital Performance KPIs
- Digital Operating Procedures (Transform SOP)
- Performance Tracking & Digitalization
- Transform Performance: Excellence Model
- Transform Process: Change Management
- Digital Business Rules
- Automation, Approvals and Analytics
- Risk & Resource Assessment
- Digital Safety & Security Policies
- Digital Compliance & Governance (Steering Committee)
- Digital Transformation Roadmap
Recommended duration: 4-8 days
Recommended audience: COO, Compliance Office, Operational Managers, Process Consultants and Auditors, HR and Performance Managers, Team Leaders and Cross-Functional Coordinators, Steering Committee, Business Analysts
Recommended option: Digital Process Transformation Blueprint (functional transformation template with best practice processes) customized for your as-is and to-be processes by our certified excellence assessor
Scope: Go-to-market strategy, online marketing and digital touchpoints
Recommended outline:
- Digital Markets & Buyer Personas
- Four Moments of Truth & Digital Touchpoints
- Digital Reputation & Digital Identity
- Brand Archetypes
- SEO & Website & Online Analytics
- Sentiment Analysis & Social Listening
- Digital Marketing & Buyer Journey Mapping
- Digital Experience & Engagement
- Product/Trade Marketing & Digital Delivery
- Data-Driven Segmentation & Digital Insights
- Digitalizing Product/Place/Price/Promotions
- Sustainability & Market Share
- Omni-Channel Digital Transformation Roadmap
Recommended duration: 6-9 days
Recommended audience: CMO, Chief Digital Officer, Go-to-market specialists, sales and marketing, PR and communications, product managers, digital commerce and social media, webmasters, trade marketing, mobile app developers
Recommended option: Digital Marketing/Omni-Channel Transformation Blueprint (buyer journey map and marketing processes) customized for your products by our digital marketing team
Your customers are all going digital… and they expect you to interact with them on digital channels, where they are active and connected: mobile, social, video, chat, text… To become a truly customer-centric organisation, start digital transformation across all the touchpoints to digitally engage with your audience almost 24/7.
Your employees also can become extremely productive if they can not only interact with the rest of the organisation but also run processes digitally, from anywhere, any time, using any device. Leverage interactive online platforms to start conversations and establish instant communication lines across all units, departments and teams, give your people the means to self organise and coordinate in real time. Your stakeholders and partners, even media and press expect instant updates at critical moments.
Email is not designed for productivity and coordination, but you can turn your mailbox into a command center with the help of integrations with a multitude of high performance digital platforms.
Ultimately, connect everyone to every process and all the relevant data, information, knowledge and wisdom…
Great organisations constantly adapt to the changes in the environment. Information age has come to a digital disruption phase where entire ecosystems are forced to re-organise and co-evolve by means of extreme automation which in turn is transforming into predictive forms of artificial intelligence.
It’s no longer sufficient to react passively to change, we must innovate creatively and invent destructively new ways of being, organising, communicating and working, using massive amounts of data all waiting to be filtered and curated into relevant information and knowledge that we have to use for competitive advantage and become a surviving fit in novel business environments.
Even manufacturing is transforming itself to production techniques without humans, even writing software is turning into extremely automated ways of artificial intelligence. Machines are learning and robots are coming, hopefully to free us from the muscle work so that we can focus on creativity.